We’re listening to your feedback.
You’ve been giving us feedback on your care and treatment.
In August 2024 you told us:
Overall, how was your experience of our service?
| Very Good | 484 |
| Good | 75 |
| Neither Good nor Poor | 17 |
| Poor | 7 |
| Very Poor | 4 |
| Dont Know | 1 |
| Grand Total | 588 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 287 |
| Nothing needs changing | 284 |
| Care/Treatment provided | 8 |
| Appointment availability | 0 |
| Appointments running late | 1 |
| Appointment booking process | 3 |
| Other | 5 |
| Grand Total | 588 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
In July 2024 you told us:
Overall, how was your experience of our service?
| Very Good | 595 |
| Good | 71 |
| Neither Good nor Poor | 11 |
| Poor | 3 |
| Very Poor | 10 |
| Dont Know | 1 |
| Grand Total | 691 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 329 |
| Nothing needs changing | 343 |
| Care/Treatment provided | 8 |
| Appointment availability | 5 |
| Appointments running late | 1 |
| Appointment booking process | 1 |
| Other | 4 |
| Grand Total | 691 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
In June 2024 you told us:
Overall, how was your experience of our service?
| Very Good | 546 |
| Good | 77 |
| Neither Good nor Poor | 7 |
| Poor | 4 |
| Very Poor | 5 |
| Grand Total | 639 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 301 |
| Nothing needs changing | 319 |
| Care/Treatment provided | 7 |
| Poor Staff Attitude | 4 |
| Appointment availability | 1 |
| Appointments running late | 6 |
| Appointment booking process | 1 |
| Problem ordering prescription | 1 |
| Grand Total | 639 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
In May 2024 you told us:
Overall, how was your experience of our service?
| Very Good | 488 |
| Good | 63 |
| Neither Good nor Poor | 10 |
| Poor | 5 |
| Very Poor | 2 |
| Don’t Know | 5 |
| Grand Total | 573 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 265 |
| Nothing needs changing | 279 |
| Care/Treatment provided | 6 |
| Poor Staff Attitude | 1 |
| Appointment availability | 2 |
| Appointments running late | 6 |
| Appointment booking process | 4 |
| Problem ordering prescription | 1 |
| Don’t know | 9 |
| Grand Total | 573 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
Previous Results
2024
Please Click Here to view Feedback from May 2024
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2023
Please Click Here to view Feedback from December 2023
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Please Click Here to view Feedback from October 2023
Please Click Here to view Feedback from September 2023
Please Click Here to view Feedback from August 2023
Please Click Here to view Feedback from July 2023
Please Click Here to view Feedback from June 2023
Please Click Here to view Feedback from May 2023
Please Click Here to view Feedback from April 2023
Please Click Here to view Feedback from March 2023
Please Click Here to view Feedback from February 2023
Please Click Here to view Feedback from January 2023
2020
Please Click Here to view Feedback from July 2020
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Please Click Here to view Feedback from February 2020
Please Click Here to view Feedback from January 2020
2019
Please Click Here to view Feedback from December 2019
PLease Click Here to view Feedback from November 2019
Please Click Here to view Feedback from October 2019
Please Click Here to view Feedback from September 2019
Please Click Here to view Feedback from August 2019
Please Click Here to view Feedback from July 2019
Please Click Here to view Feedback from June 2019
Please Click Here to view Feedback from May 2019
Please Click Here to view Feedback from April 2019
Please Click Here to view Feedback from March 2019
Please Click Here to view Feedback from February 2019
Please Click Here to view Feedback from January 2019