This leaflet explains some of the processes in place at Whinfield Medical Practice, including:

  • Why we collect information about you
  • How your records are used
  • How we keep your records confidential
  • Your rights
  • Who we may share information with

Why we collect information about you

We aim to provide you with the highest quality of healthcare. To do this we must keep records about you, your health and the care we have provided or plan to provide to you.

These records may include

  • Basic details about you such as address, date of birth, next of kin
  • Contact we have had with you such as appointments and home visits
  • Notes and reports about your health
  • Details and records about your treatment and care
  • Results of x-rays, laboratory tests etc.

How your records are used

We use your records to:

  • Provide a good basis for any treatment or advisory services we provide to you
  • Allow you to work with us when we provide treatment or advice
  • Make sure your treatment is safe and effective, and the advice we provide is appropriate and relevant to you
  • Work effectively with others providing you with treatment or advice

We follow NHS good practice and will:

  • Discuss and agree with you what we are going to record about you 
  • Show you what we have recorded if you ask 

How we keep your records confidential

We have a duty to:

  • Maintain full and accurate records of the care we provide to you
  • Keep records about you confidential, safe, secure, accurate and up to date

We will not share information that identifies you for any other reason, unless:

  • You ask us to do so
  • We ask and you give us specific permission
  • We have to do this by law
  • We have special permission because we believe that the reasons for sharing are so important that they override our obligation of confidentiality (e.g. to prevent someone from being seriously harmed)

Our guiding principle is that we are holding your records in strictconfidence.

Your Rights

  • You have the right to confidentiality under the GDPR, Data Protection Act 1998, the Human Rights Act 1998, the common law duty of confidence and the Equality Act 2010.
  • You have the right to know what information we hold about you, what we use it for and; if the information is to be shared, who it will be shared with.
  • You have the right to apply for access to the information we hold about you. Please refer to the practice’s Patient Subject Data Request Policy.

Who we may share information with

We may share information about you with other providers involved in your care such as a hospital.

We nay also share information with your consent and, subject to strict sharing protocols about how it will be used with:

  • Social Services
  • Education Services
  • Local Authorities
  • Voluntary Sector Providers
  • Private Sector Providers
  • Ambulance Trust
  • Clinical Commissioning Group
  • Fire and Rescue Services
  • Police

Some information we have to share is used for statistical purposes, and in these instances we take strict measures to ensure that service users can not be identified.

Anyone who receives information from us also has a legal duty to keep it confidential.

If you do not wish personal data that we hold to be used or shared in the way that is described in the leaflet, please discuss this matter with us. You have the right to ask us to stop using or sharing data but this may affect our ability to provide you with safe care or advice.

If you require this leaflet in a different format or you need further assistance please contact our Data Controller using the details below.

Whinfield Medical Practice

Tel: 01325 481321

Email: [email protected]

For more detailed information please read our Privacy Notice available here.