Posted by: marcia - Posted on:

GP surgeries are aware of the problems obtaining Covid-19 tests, however this is nothing we have any control over and sadly unable to assist with this matter.
You need to ring 119 or refer to the government website for the most up-to-date information.

In line with NHS guidance, we are now asking all patients who attend the surgery to wear a face covering if they have to attend the Practice. This should cover both your nose and mouth and should not be removed in the Practice unless your clinician tells you otherwise. All consultations are still by telephone and only patients who have been asked to attend the practice, should attend in person. Please do not bring anyone along with you to the appointment with you and please only attend 5 minutes before your appointment time to avoid to many people in the waiting area. 

Covid-19 – The compulsory wearing of face covering in shops

The introduction of the requirement for people to wear face covering in shops is intended to help prevent the spread of the Covid-19 virus.
There are certain groups of people who are exempt from this requirement and they include:

  • children under the age of 11,
  • people with disabilities 
  • those with breathing difficulties or
  • those who are travelling with someone who relies on lip reading.

These groups of people, their parents or guardians are able to indicate the reason, if required, as to why they are not wearing a face covering. General practice is under considerable pressure as a direct result of the current challenges they are faced with delivering a service to patients at the same time as coping with the consequences of this virus. There is no requirement for general practice to issue letters for patients who are unable to wear face coverings, as the Government have clearly defined the exemptions to this requirement.

We will be currently using a telephone triage service. This means you will be contacted by a clinician before an appointment is given. This has been put in place following NHS advice. An alternative is to use our econsultation service (see below)