We’re listening to your feedback.
You’ve been giving us feedback on your care and treatment.
2025
May
Overall, how was your experience of our service?
| Very Good | 471 |
| Good | 63 |
| Neither Good nor Poor | 5 |
| Poor | 9 |
| Very Poor | 5 |
| Dont Know | 4 |
| Grand Total | 557 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 300 |
| Nothing needs changing | 236 |
| Care/Treatment provided | 5 |
| Appointment availability | 3 |
| Other | 4 |
| Appointments running late | 5 |
| Appointment booking process | 3 |
| Poor Staff Attitude | 1 |
| Grand Total | 557 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
April
Overall, how was your experience of our service?
| Very Good | 403 |
| Good | 64 |
| Neither Good nor Poor | 13 |
| Poor | 3 |
| Very Poor | 3 |
| Dont Know | 4 |
| Grand Total | 490 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 302 |
| Nothing needs changing | 174 |
| Care/Treatment provided | 2 |
| Appointment availability | 8 |
| Other | 2 |
| Appointment Booking Process | 2 |
| Grand Total | 490 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
March
Overall, how was your experience of our service?
| Very Good | 521 |
| Good | 60 |
| Neither Good nor Poor | 5 |
| Poor | 7 |
| Very Poor | 5 |
| Dont Know | 1 |
| Grand Total | 599 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 340 |
| Nothing needs changing | 249 |
| Care/Treatment provided | 3 |
| Appointments running late | 1 |
| Appointment availability | 2 |
| Other | 2 |
| Appointment Booking Process | 1 |
| Grand Total | 599 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
February
Overall, how was your experience of our service?
| Very Good | 512 |
| Good | 65 |
| Neither Good nor Poor | 8 |
| Poor | 7 |
| Very Poor | 3 |
| Dont Know | 0 |
| Grand Total | 595 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 360 |
| Nothing needs changing | 221 |
| Care/Treatment provided | 2 |
| Appointments running late | 1 |
| Appointment availability | 1 |
| Poor staff attitude | 3 |
| Other | 3 |
| Problems ordering Prescriptions | 2 |
| Appointment Booking Process | 2 |
| Grand Total | 595 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
January
Overall, how was your experience of our service?
| Very Good | 484 |
| Good | 57 |
| Neither Good nor Poor | 8 |
| Poor | 11 |
| Very Poor | 6 |
| Dont Know | 1 |
| Grand Total | 567 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 359 |
| Nothing needs changing | 275 |
| Care/Treatment provided | 11 |
| Appointments running late | 1 |
| Appointment availability | 2 |
| Poor staff attitude | |
| Other | 2 |
| Problems ordering Prescriptions | 1 |
| Grand Total | 651 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
2024
December
Overall, how was your experience of our service?
| Very Good | 443 |
| Good | 49 |
| Neither Good nor Poor | 4 |
| Poor | 2 |
| Very Poor | 6 |
| Dont Know | 2 |
| Grand Total | 567 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 276 |
| Nothing needs changing | 218 |
| Care/Treatment provided | 5 |
| Appointments running late | 2 |
| Appointment availability | 1 |
| Poor staff attitude | |
| Other | 2 |
| Problems ordering Prescriptions | 2 |
| Grand Total | 506 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
November
Overall, how was your experience of our service?
| Very Good | 551 |
| Good | 62 |
| Neither Good nor Poor | 11 |
| Poor | 5 |
| Very Poor | 6 |
| Dont Know | 1 |
| Grand Total | 636 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 341 |
| Nothing needs changing | 286 |
| Care/Treatment provided | 1 |
| Appointments running late | 2 |
| Appointment availability | 2 |
| Poor staff attitude | 0 |
| Other | 3 |
| Problems ordering Prescriptions | 1 |
| Grand Total | 636 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
October
Overall, how was your experience of our service?
| Very Good | 502 |
| Good | 52 |
| Neither Good nor Poor | 5 |
| Poor | 4 |
| Very Poor | 4 |
| Dont Know | 0 |
| Grand Total | 567 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 304 |
| Nothing needs changing | 256 |
| Care/Treatment provided | 3 |
| Appointments running late | 1 |
| Appointment availability | 2 |
| Poor staff attitude | 0 |
| Other | 1 |
| Problems ordering Prescriptions | 0 |
| Grand Total | 567 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
September
Overall, how was your experience of our service?
| Very Good | 461 |
| Good | 69 |
| Neither Good nor Poor | 13 |
| Poor | 8 |
| Very Poor | 3 |
| Dont Know | 3 |
| Grand Total | 557 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 304 |
| Nothing needs changing | 243 |
| Care/Treatment provided | 4 |
| Appointments running late | 1 |
| Appointment availability | 2 |
| Poor staff attitude | 1 |
| Other | 1 |
| Problems ordering Prescriptions | 1 |
| Grand Total | 557 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
August
Overall, how was your experience of our service?
| Very Good | 484 |
| Good | 75 |
| Neither Good nor Poor | 17 |
| Poor | 7 |
| Very Poor | 4 |
| Dont Know | 1 |
| Grand Total | 588 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 287 |
| Nothing needs changing | 284 |
| Care/Treatment provided | 8 |
| Appointment availability | 0 |
| Appointments running late | 1 |
| Appointment booking process | 3 |
| Other | 5 |
| Grand Total | 588 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
July
Overall, how was your experience of our service?
| Very Good | 595 |
| Good | 71 |
| Neither Good nor Poor | 11 |
| Poor | 3 |
| Very Poor | 10 |
| Dont Know | 1 |
| Grand Total | 691 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 329 |
| Nothing needs changing | 343 |
| Care/Treatment provided | 8 |
| Appointment availability | 5 |
| Appointments running late | 1 |
| Appointment booking process | 1 |
| Other | 4 |
| Grand Total | 691 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
June
Overall, how was your experience of our service?
| Very Good | 546 |
| Good | 77 |
| Neither Good nor Poor | 7 |
| Poor | 4 |
| Very Poor | 5 |
| Grand Total | 639 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 301 |
| Nothing needs changing | 319 |
| Care/Treatment provided | 7 |
| Poor Staff Attitude | 4 |
| Appointment availability | 1 |
| Appointments running late | 6 |
| Appointment booking process | 1 |
| Problem ordering prescription | 1 |
| Grand Total | 639 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
May
Overall, how was your experience of our service?
| Very Good | 488 |
| Good | 63 |
| Neither Good nor Poor | 10 |
| Poor | 5 |
| Very Poor | 2 |
| Don’t Know | 5 |
| Grand Total | 573 |
If you could change one thing about your care or treatment to improve your experience, what would it be?
| No response | 265 |
| Nothing needs changing | 279 |
| Care/Treatment provided | 6 |
| Poor Staff Attitude | 1 |
| Appointment availability | 2 |
| Appointments running late | 6 |
| Appointment booking process | 4 |
| Problem ordering prescription | 1 |
| Don’t know | 9 |
| Grand Total | 573 |
Having your say helps to improve care for everyone so please keep putting us to the test by giving us your feedback each time you use our services.
April
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March
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February
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January
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2023
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2020
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2019
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