Appointments

As per government guidance we have moved to a telephone triage service from Monday (16th March).

You may find it more convenient to submit an E-consult via our website www.whinfieldsurgery.nhs.uk. You will receive a response from a clinician within 48 hours.

If your problem is more urgent please contact the surgery and a telephone triage appointment will be arranged. If the clinician feels you need to be seen, please be reassured that a face to face appointment will be made.

Telephone Appointments

In the current climate we are doing a lot of work over the telephone. If you have a telephone appointment booked then please try and keep you phone free and switched on, a lot of time can be wasted if we have to call you on more than one occasion. As we are aware though it is not always possible to answer your phone all the time, so we will try up to three times to contact you. If this is still not possible we may ask you to rebook the telephone appointment. Please be aware that the call number may be withheld.