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 Whinfield Medical Practice
national health service

Whinfield Medical Practice

Whinbush Way
County Durham
Tel: 01325 481321


As per government guidance we will be moving to a telephone triage service from Monday (16th March).

You may find it more convenient to submit an E-consult via our website www.whinfieldsurgery.nhs.uk. You will receive a response from a clinician within 48 hours.

 If your problem is more urgent please contact the surgery and a telephone triage appointment will be arranged. If the clinician feels you need to be seen, please be reassured that a face to face appointment will be made.

If you have a NEW persistent cough or a high temperature and are worried you may have coronavirus you need to follow these guidelines:

If you live alone you should stay at home ( self- isolate) for 7 days from the onset of symptoms following the current advice.

If you live with others then you must stay at home for 7 days, but all other household members who remain well must stay at home and not leave the house for 14 days. 

After 7 days of self-isolation, people who feel better and no longer have a high temperature can return to their normal routine. 

If they have serious symptoms that they cannot manage or have no signs of improvement after 7 days they should use NHS111.


If your symptoms worsen please see NHS website for more information www.nhs.co.uk/coronavirus or call 111. If you require a sick note please go to   www.111.nhs.uk/isolation-note/


Coronavirus Support Hub : www.darlington.gov.uk/health-and-social-care/public-health/coronavirus/darlington-support-hub/





If you are asked to attend the practice by your Doctor or Nurse, please remember you should attend alone . Due to the constraints of the waiting room  and 2 metre rule anyone attending with you will be asked to leave the surgery. If you have mobility issues etc , please let the receptionist or Doctor know at the time of booking the appointment.


If you are coming to the surgery for an appointment you MUST wear a face covering, If you do not have a face covering you will be asked to re-arrange your appointment. This does not need to be a surgical mask. It can be as simple as a scarf or bandana that ties behind the head. It must cover your nose and mouth whilst allowing you to breathe comfortably.

Click this link for more info:  https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering#wearing-a-face-covering

Your health and safety is important. Thankyou


Booking an Appointment


Telephone Appointments

In the current climate we are doing a lot of work over the telephone. If you have a telephone appointment booked then please try and keep you phone free and switched on, a lot of time can be wasted if we have to call you on more than one occasion. As we are aware though it is not always possible to answer your phone all the time, so we will try up to three times to contact you. If this is still not possible we may ask you to rebook the telephone appointment. Please be aware that the call number may be withheld.

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